Taylor Knupp
Senior Product Marketing Manager @Verizon
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WORK HISTORY
Senior Product Marketing Manager @Verizon
New York, NY, US
EDUCATION
Central Dauphin Senior High School
High School Diploma
Wake Forest University
Bachelor of Science - BS
Universitat Autònoma de Barcelona
BUSINESS, MANAGEMENT, MARKETING, AND RELATED SUPPORT SERVICES
ABOUT TAYLOR KNUPP
Product Marketing at Verizon and certified Lean Six Sigma Black Belt. Taylor leads the promotion redemption strategy and planning for national mobile growth & sales. She designs promotional redemption processes that enhance and simplify the customer experience. She is a developing leader with strong communication skills, a strategic mindset, and innovative thinking. She previously worked in CX Transformation, delivering results through a customer and employee-centric approach. She tracked trade-in and promotion deliverables, planned go-to-channel strategies, engaged in VOE/VOC studies, and facilitated workshops. She also worked with cross-functional teams to manage consumer onboarding and mitigate disconnects through a welcome call pilot.
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