Taylor Julander

Experience

1. Senior Information Technology System Administrator

   Prolook

   Jun 2020 — Present

   As the Senior IT Systems Administrator, I lead PROLOOK\'s global IT infrastructure. Aligning technology with business goals while ensuring performance, security, and scalability. I report to executive leadership and have built a secure, cloud-optimized environment that supports international operations and hybrid work.Infrastructure Strategy & Engineering• Architected a hybrid cloud system (AWS, Azure, on-prem) reducing infrastructure issues by 70%.• Migrated legacy systems to cloud-first models, lowering costs by 35%.• Built real-time monitoring for system health, performance, and security.Cybersecurity & Risk Management• Created and enforced security policies aligned with industry standards.• Implemented disaster recovery supporting full restoration.• Led vulnerability management and incident response planning.Platform & Systems Administration• Administer Google Workspace, Office 365, Exchange, Apple Business Manager, Zendesk, and IIS.• Centralized identity management via Azure AD and Google Admin.• Standardized system configurations to reduce overhead and improve UX.Collaboration & Workflow Enablement• Rolled out Google Meet and usage policies for secure virtual meetings.• Deployed monday.com as our task management hub; built department workflows.• Integrated monday.com with Slack for real-time, cross-platform notifications.Vendor Management & Budget Optimization• Managed vendor contracts, SLAs, and procurement, cutting costs while improving service.• Implemented asset management for tracking hardware/software lifecycle and compliance.Leadership & Executive Support• Mentor an agile IT team; foster documentation, SOPs, and knowledge-sharing.• Align the IT roadmap with company goals across departments and global operations.Key Achievements• Achieved 99.99% uptime 3+ years in a row.• Cut ticket volume with automation and training.• Enabled full remote transition during COVID with zero downtime.