Taylor MacDonald
Operations Manager @Stephenson\'s Rental Services
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WORK HISTORY
Operations Manager @Stephenson\'s Rental Services
Calgary, AB, CA
Directed and mentored a 20-member team, including Heat Installation Technicians, driving enhanced productivity through performance evaluations, goal-setting, and a culture of collaboration. Leveraged a Transportation Management Systems (TMS) to strategically plan and optimize routes, schedules, and deliveries, achieving measurable cost reductions and improved on-time delivery (OTD) performance. Managed a fleet of 9 heavy-haul trucks, implementing preventive maintenance schedules and ensuring regulatory compliance, leading to reduced downtime and extended vehicle lifespan. Streamlined logistics workflows, introduced cost-saving initiatives, and reduced turnaround times, driving increased customer satisfaction and repeat business. Partnered with sales, customer service, and safety teams to overcome operational challenges, streamline processes, and enhance client experiences, driving overall service excellence.
EDUCATION
Southern Alberta Institute of Technology (SAIT)
Project Management
Lean Six Sigma Services
Yellow Belt, Lean Six Sigma
SAIT
Applied Project Management Certificate of Achievement
ABOUT TAYLOR MACDONALD
I\'m dedicated to driving growth and forming strategic partnerships for outstanding results. With a proven industry track record, I possess the expertise to navigate technology and business changes. Throughout my career, I\'ve excelled in identifying opportunities, building relationships with decision-makers, and delivering tailored solutions for revenue growth and efficiency. My strong communication skills build lasting partnerships and ensure sustainable growth. As a forward-thinking professional, I continuously expand my knowledge through professional development and networking.
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