Taylor Myers
Healthcare Professional and Records Management
- Role
- Customer Service Agent at hims & hers
- Location
- Atlanta, GA, US
- LinkedIn followers
- 500 followers
About Taylor Myers
Experienced professional with a demonstrated history of working in the hospital & health…
Experience
Customer Service Agent
Jan 2023 — Present · Atlanta, GA, US
Responds to customer inquiries across email, phone, chat and proprietary messaging systems with excellent tone, grammar and spelling for written communications• Resolves issues in a personalized, accurate and timely manner• Builds long-term relationships with our customers by offering advice related to products and services• Became an expert in all things hims & hers products and offerings and maintain up-to-date knowledge in a fast-changing environment• Completes trainings and up-trainings as-needed• Maintains highest level of discretion when dealing with customer issues• Strives to meet and exceed structured performance targets• Report on customer trends and feedback• Completes occasional overtime when needed by the business to maintain SLAs
Education
The University of West Alabama
Master's degree, Early Childhood Education and Teaching
2020
The University of Alabama
Bachelor of Science - BS, Human Development and Family Studies, General & Social Welfare
2015 — 2019
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