Taylor Franck

About Taylor Franck

Hi, I’m Taylor. I help revenue teams work smarter by designing the systems, workflows, and AI-powered tools that drive better selling and stronger outcomes. For almost 6 years, I’ve worked at the intersection of sales operations, technology, and enablement, turning business needs into scalable solutions.I recently stepped into a global role at ECI Solutions, where I own the sales technology ecosystem and support operations for all selling divisions worldwide. My work focuses on optimizing our applications, improving cross-system integrations, and building AI-driven capabilities that make teams more effective and the business more predictable.Before ECI, I spent several years at Semrush leading programs across the GTM organization, rolling out new processes, and driving adoption of the tools that fuel the revenue engine. I love connecting strategy with technology and helping teams unlock the full value of both.I’m passionate about leading impactful cross-functional projects, creating tools that help revenue teams thrive, and finding practical ways to bring AI into everyday work.

Experience

1. Sales Technology & Operations Manager

   ECI Software Solutions

   Nov 2025 — Present · PA, US

Education

• Fox School of Business at Temple University

  Bachelor of Business Administration - BBA, Marketing with a Minor in Management Information Systems

  2018 — 2020

• Northampton Community College

  Associate's degree, Business Administration and Management, General

  2017 — 2018