Taylor Bergeron

About Taylor Bergeron

Highly accomplished finance professional with a proven track record in payments management, possessing comprehensive knowledge of financial operations, risk management, and regulatory compliance. Results-driven and strategic-minded, adept at streamlining processes, optimizing operational efficiency, and ensuring accurate payment processing across various channels. Demonstrated expertise in cash letters, collections, ACH transactions, and international payments, with a strong focus on financial reconciliation and reporting. Known for implementing robust control measures and maintaining compliance with industry standards.

Experience

1. Incoming Payments and Cheques Manager

   Currency Exchange International

   Nov 2022 — Present · Orlando, FL, US

   Oversee the entire process of handling incoming payments and return wires, including coordinating with internal teams, clients, and Banking Partners. • Supervise the handling of Cash Letter and Collection items, providing support to the accounting department in addressing any discrepancies, making corrections, and verifying rates. • Monitor and manage customer inquiries, ensuring timely resolution and assigning queries to the appropriate personnel. • Collaborate with the Sales and Implementation teams to facilitate the onboarding of new clients, including updating relevant settings in TMS and CEIFX/EBCFX systems as necessary. • Maintain a comprehensive tracking system to monitor and escalate any issues related to incoming payments, return wires,• ACH processing, draft processing, Cash Letter, and Collection items.

Education

• Eau Gallie High School

  High School Diploma

  2009 — 2013

• Eastern Florida State College

  Associate of Arts - AA, Finance, General

  2013 — 2017

• University of Central Florida

  Bachelor of Science in Business Administration, Integrated Business

  2017 — 2023