Taylor Schifano

Customer Implementation Consultant Iii @Kaiser Permanente

Garden Grove, CA, US
MOBILE NUMBERS
+17•••••••36

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WORK HISTORY

Jun 2025 — Present

Customer Implementation Consultant Iii @Kaiser Permanente

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EDUCATION

2007 — 2011

Sacred Heart University

Bachelors of Science, Business Admin

ABOUT TAYLOR SCHIFANO

I am a Customer Implementation Consultant at Kaiser Permanente specializing in Consumer Directed Health Care products & multi-state opportunities. I also consult for CA Large Group New Sales, HEP, National Accounts, Private Exchange & Expansions. I am responsible for installing & onboarding new & developing accounts. Formerly, I worked as an Account Manager at KP for Commercial Large Group—working w/ New Sales, Acc Mgmt, Underwriting, & broker firms, promoting sustainability and growth of existing business in parallel to health & wellness for clients. I also deployed account plans w/ goals centered on retention, growth & expansion. Prior, I served as an Associate Account Manager focusing on multi-state opportunities & expansions. Business process management & creative market strategy were a primary focus of my job function coupled w/ retention & sales performance across multi-state opportunities. I was briefly an Associate Account Manager II before being promoted to a strategic book focused on Multi-State Growth. As an AAM II I familiarized myself w/ the KP organization & processes, product offerings & the marketplace competitive landscape. I developed a vast knowledge in an ever-changing healthcare market.Prior to Kaiser I spent nearly 8 years at a global manufacturer in various roles including Marketing, Sales, Project Management, Product Management & Business Development. I spent extensive time in Bus Dev & Market Mgmt, coordinating internal departments to align & forecast w/ our sales trends & needs to achieve sales & revenue goals. I also worked in the MARCOM Dept, fortunate to work within each department of the company, learning the \"ins & outs\" of manufacturing & the market. Upon joining Arlon, I spent years in trade show & event planning, carrying these skills & responsibilities into other roles.I was a student athlete at Sacred Heart University where I received my Bachelors in Science, Business Administration & competed in Division 1 athletics.I’m passionate about my work & enjoy connecting w/ others. While I enjoy many aspects of my job, I thrive in developing \"creative & unique business strategies\" and implementing processes to accomplish these initiatives. I enjoy the marketing aspects that align with Acc Mgmt including communications, events, strategic product recommendations and pricing. As initiatives are executed, I find joy and accomplishment in watching these collaborations come to fruition.I’m always interested in hearing from former colleagues, managers, & new opportunities, feel free to connect with me!

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