Taylor Pisano

Transportation Broker @Allen Lund Company

Charleston, SC, US

Manage freight operations for multiple customer accounts, driving account growth, ensuring service reliability, and mitigating risk through carrier vetting and operational oversight. • Grew a customer account from 0 to 50+ loads/month, driving significant volume through relationship management and consistent execution. • Manage a portfolio of 8+ customer accounts, serving as the primary point of contact for transportation strategy, issue resolution, and service performance.• Support a top 5 enterprise account, contributing to the execution of 15+ daily shipments in a high-volume environment.• Execute RFPs, bid on freight, and manage contract lanes, supporting account growth and retention. • Build and maintain a network of trusted carrier partners, securing reliable capacity and negotiating rates to balance cost efficiency, service reliability, and profitability. • Oversee the freight lifecycle, including carrier sourcing, booking, dispatching, tracking, and delivery, proactively resolving disruptions and maintaining client satisfaction. •,Conduct carrier vetting and fraud prevention, verifying insurance, authority, identity, and documentation (cab cards, VINs) to mitigate risk. • Coordinate domestic, LTL, and cross-border shipments, including working with customs brokers and managing documentation.

Middle Tennessee State University (MTSU)

Bachelors of Science, Major: Animal Science, Minor: Biology

Columbia State Community College

Transferred to Middle Tennessee