Taylor Mason

Deputy Division Chief of the Office of Performance Management @Baltimore City, Department Of General Services

Baltimore, MD, US

Plans, assigns, directs, and coordinates the work of subordinate supervisors and clerical staff to ensure efficient and accurate completion of work according to established guidelines.• Coordinates the work of the division with other divisions in the assigned court and with other entities in the criminal justice system.• Recommends modifications to procedures and systems to improve processing time, accuracy and efficiency.• Hires, trains, schedules, counsels, disciplines, and evaluates subordinate staff.• Serves as the court expert on procedural questions providing interpretation and guidance to employees, law enforcement personnel, attorneys, and the public, particularly on difficult or unusual cases.• Assesses problems, issues, and conflicts together with subordinate supervisors and, depending on the complexity and scale of the situation, either resolves or recommends solution.• Serves on task forces, various committees and/or workgroups to evaluate and recommend changes to policy, procedure, work rules and/or systems. • Writes, and/or assists in writing, policies and procedures and implements the same with staff.

American University

Master of Business Administration - MBA

Hampton University

Bachelor of Science - BS