Taylor Kirby
Manager at Red Hat
- Role
- Technical Support Manager at Red Hat
- Location
- Raleigh, NC, US
- LinkedIn followers
- 500 followers
Information TechnologyView LinkedIn profile
About Taylor Kirby
To build lasting business relationships through extraordinary communication practices.
Experience
Technical Support Manager
Oct 2024 — Present
Education
Cape Fear Community College
Associate of Arts (AA), English Language and Literature, General
2004 — 2005
North Carolina State University
Bachelor of Arts (B.A.), English Language and Literature, General
2006 — 2007
Skills
- Communication
- Data Entry
- Customer Escalation Management
- Program Management
- Team Leadership
- Cloud Computing
- Customer Service
- Telephone Triage
- Customer Support
- Escalations Management
- Phone Etiquette
- Linux
- Customer Engagement
- Customer Advocacy
- Fedora
- Leadership
- Red Hat Linux
- Customer-Focused Service
- Writing
- Technical Support
- Mentoring
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