Taylor Hewitt
Account Manager @Radius Security
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WORK HISTORY
Account Manager @Radius Security
Manage a portfolio of national and regional accounts, ensuring a seamless customer experience from project kickoff through ongoing support.• Coordinate and schedule new installation projects, including assigning technicians and managing timelines.• Build and maintain strong customer relationships through regular check-ins, presentations, and account reviews.• Act as the main liaison between customers, technicians, and internal teams to address inquiries, resolve issues, and keep projects and accounts on track.• Oversee site updates, scheduling adjustments, and troubleshooting for active accounts.• Ensure all applicable permits remain current and manage renewals when required.• Provide proactive support and communication to keep customers informed and engaged.
EDUCATION
British Columbia Institute of Technology
Certificate, Human Resources Management/Personnel Administration
Simon Fraser University
Bachelor's degree, Psychology
ABOUT TAYLOR HEWITT
As an Account Manager at Radius Security, I manage a portfolio of national and regional accounts, serving as the primary point of contact for clients throughout the entire project and service lifecycle. I focus on building strong, long-term relationships, ensuring client needs are met, issues are resolved quickly, and projects are delivered smoothly. My role combines strategic account management with hands-on coordination, allowing me to maintain high client satisfaction while overseeing multiple complex accounts simultaneously.In addition, as a Managing Partner at Ranger Landscape Demolition, I lead projects and manage a small team of skilled workers, further strengthening my leadership, project management, and problem-solving skills.
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