Taylor Heckman

About Taylor Heckman

Registered Nurse with 3.5 years of experience in high-acuity critical care and CardiacCatheterization Laboratory environments within a federal healthcare system. Strong foundation intrauma-informed, veteran-centered care, interdisciplinary collaboration, regulatory compliance, andrapid clinical decision-making. Experienced in supporting patients with complex medical andpsychiatric comorbidities, including schizophrenia, bipolar disorder, major depressive disorder,acute stress response, post-traumatic stress disorder (PTSD), and generalized anxiety disorder.Committed to advancing integrated mental health and wellness through evidence-based nursingpractice and public service. Actively pursuing a Psychiatric Mental Health Nurse Practitioner(PMHNP) beginning April 2026.

Experience

1. Medical Case Manager - Workers\' Compensation

   ForzaCare

   Mar 2026 — Present

   Coordinate medical care for injured workers by communicating with treating providers, adjusters, employers, and rehabilitation teams to ensure continuity of care• Review medical records and treatment plans to confirm care aligns with clinical guidelines and supports optimal recovery outcomes• Monitor injured employees’ progress throughout treatment and recovery while identifying barriers to improvement or return-to-work• Facilitate communication between all stakeholders to ensure accurate understanding of medical status, work restrictions, and recovery timelines• Assist in developing safe and appropriate return-to-work plans that align with medical recommendations and employer capabilities• Attend medical appointments when necessary to support injured employees, clarify treatment plans, and communicate updates to claims teams• Document case activities, medical updates, and care coordination efforts in accordance with workers’ compensation and regulatory requirements• Advocate for injured employees by promoting timely access to appropriate care and supporting recovery-focused treatment plans• Collaborate with claims professionals to support case resolution, improve medical outcomes, and reduce delays in treatment or return-to-work planning• Maintain organized caseload management while prioritizing cases based on acuity, treatment needs, and claim timelines

Education

• Indiana University Indianapolis

  Bachelor of Science - BS, Registered Nursing/Registered Nurse