Taylor Head

About Taylor Head

As a forward-thinking professional, I\'ve helped spearhead the development of a comprehensive Performance Management Program, elevating transparency and accountability across the organization. Leveraging advanced ETL tools like SAS, I empower data-driven decisions that optimize workforce utilization and resource planning. My expertise extends to collaborating with cross-functional teams to craft executive-level KPIs that resonate with stakeholders, ensuring compliance and strategic alignment. I also design and build advanced Tableau dashboards that provide actionable insights to executive leadership and Senior Leadership Teams (SLTs), bolstering workforce performance and risk management.Let\'s connect and explore how my skills can drive success in your organization.#PerformanceManagement #DataAnalytics #ExecutiveLeadership #TableauExpertise

Experience

1. Enterprise Resilience Risk Office Ii

   Truist

   Jun 2025 — Present

   Lead enterprise-wide data strategy, analytics, and performance reporting initiatives that inform long-term strategic planning across Business Continuity, Disaster Recovery, Enterprise Incident Management, and Resilience Governance. Translate complex datasets into actionable insights and strategic recommendations for executive and board audiences, driving operational alignment and continuous improvement across the enterprise.Strategic Planning & Performance Insight: Develop and manage key performance and risk indicators (KPIs/KRIs) that inform 2–5-year resilience strategy, enterprise “big bets,” and regulatory priorities. Synthesize quantitative analysis, operational trends, and business input to shape strategic direction and guide senior leadership decisions.Data Analytics & Governance: Design and maintain a suite of 20+ Tableau dashboards and all supporting SQL pipelines, ensuring end-to-end data integrity, validation, and transparency. Create and implement standardized processes and controls for data quality management, defect remediation, and metric lifecycle governance.Executive Reporting & Communication: Deliver performance-driven scorecards and strategic reporting for executive leadership, regulatory bodies, and board committees—translating technical insights into clear business narratives that drive accountability and informed decision-making.Cross-Functional Leadership: Partner across Technology, Risk, and Operations to align resilience data with broader business goals. Influence stakeholders and lead without formal authority to implement process enhancements, close data gaps, and operationalize strategic initiatives.Continuous Improvement & Innovation: Build scalable frameworks for metric development, dashboard automation, and data validation, improving efficiency and strategic visibility across the enterprise resilience ecosystem.

Education

• Kennesaw State University

  Bachelor's degree, Management Information Systems, General

  2015 — 2017

• Kennesaw State University

  Master of Business Administration - MBA, Business Administration and Management, General

Skills

• Microsoft Office
• Microsoft Excel
• Leadership
• Microsoft Word
• Customer Service
• Powerpoint
• Photoshop
• Dreamweaver
• Html
• Sas Programming
• Research
• Public Speaking
• Social Media
• English
• Teamwork
• Social Networking
• Strategic Planning
• Illustrator
• Sales
• Time Management
• Styling
• Team Leadership
• R