Taylor Gaulter

Receptionist @Heritage Specialty Pharmacy

Lees Summit, MO, US

As the first point of contact at Heritage Specialty Pharmacy, I provide front-desk support and ensure a welcoming environment for patients, visitors, and staff. My responsibilities include managing multi-line phone systems, scheduling and directing calls, handling patient inquiries with confidentiality, and maintaining organized records.In addition to my administrative duties, I assist the Finance department with tasks such as handling Accounts Payable and maintaining accurate financial records. I also collaborate with Human Resources to support employee engagement initiatives, and I assist the Quality department by formatting and logging policy reviews to ensure compliance and consistency across documentation.I further support the operations team with data entry, mail distribution, supply coordination, and compliance-related processes. In this role, I contribute to efficient daily workflows, promote clear communication across departments, help patients feel supported, and ensure staff have the resources they need.

The University of Kansas

Bachelor of Arts - BA