Taylor Britt
Key Account Manager
- Role
- Key Account Manager at AFL
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Taylor Britt
An experienced Account Manager with outstanding interpersonal, customer service, and organizational skills; thrive within detail-oriented, deadline- driven environments.
Experience
Key Account Manager
Dec 2022 — Present · Kent, WA, US
Set Global Account strategy and direction to drive new revenue by working directly with KeyDecision Makers - Coordinate global sales coverage and manage local territory sales execution• Oversee day to day operations and maintain strong executive level relationships throughout eachaccount by presenting to customers, developing proposals and negotiating agreements• Negotiate all pricing for the designated account• Serve as the customer\'s single point of contact; handle complaints, issues and concerns formcustomers• Oversee the creation and delivery of accurate quarterly and annual forecasts and account plans• Establish highly strategic, thoughtful and deliberate plans within the existing framework of a metricoriented business model• Leveraging consultative and relationship building selling techniques to identify current and futureconnectivity solutions• Maintain a thorough understanding of the service contract and customer account requirements• Understand and assist in shaping customer expectations for service and performance• Monitor customer Service Level Agreements• Identify and pursue opportunities for new/additional business with customer• Review and approve all project cost estimates, develop project quotes and deliver/review quoteswith customers• Track billing and accounts receivable status and assist in timely resolution of collection issues
Education
Pima Medical Institute-Seattle
Veterinary Technician
Skills
- Administrative Assistants
- Receptionist Duties
- Receptions
- Filing
- Data Entry
- Office Administration
- Sales
- Invoicing
- Switchboard Operator
- File Management
- Switchboard
- Appointment Scheduling
- Fax
- Calendars
- Account Management
- Customer Service
- Administrative Assistance
- Microsoft Excel
- Microsoft Office
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