Taylor Bates-Rogers
Customer Service
- Role
- Customer Experience Leader at TEL
- Location
- Chattanooga, TN, US
- LinkedIn followers
- 500 followers
About Taylor Bates-Rogers
A hands-on, results-oriented Project Management professional with a successful record of leading mission-critical projects; ensuring that organizational goals and objectives are achieved. Superb analytical skills, with the ability to identify and manage key opportunities and immediate priorities, while formulating plans to anticipate and address mid-term and long-term issues. A highly effective verbal and written communicator, with strong interpersonal skills. Known for collaborating with others to identify requirements and design quality-focused solutions. An energetic self-starter, able to work independently or as a reliable team member. CORE COMPETENCIES Project Management • Operations Leadership • Process Improvement • Financial/Data Analysis Communication • Relationship Management • Process Compliance PROJECT MANAGEMENT / LEADERSHIP • Balances time efficiently between long term projects, immediate projects and critical projects that take priority, without dropping other deadlines • Proven ability to lead and manage cross-functional teams, delivering projects on time and within budget, resulting in improved efficiency, responsiveness and customer service • Accustomed to working in a high-pressure environment; ability to handle multiple projects and react quickly and calmly to problems and issues • Known for completing projects and assignments with minimal direction • Identifies and organizes resources required to achieve successful implementation in accordance with detailed project plans • Skilled at directing staff and teams, communicating with clarity, and following projects through to a defined completion
Experience
Customer Experience Leader
Aug 2024 — Present · Chattanooga, TN, US
Education
Maryville College
Bachelor of Arts (BA)
2005 — 2009
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