Taylor Hayden
Co-Founder of S.E.E.D.S. - Ed.M. at Harvard Graduate School of Education
- Role
- Project Manager at Dreambridge Partners Llc
- Location
- Philadelphia, PA, US
- LinkedIn followers
- 500 followers
About Taylor Hayden
I am a Program Manager and operations leader who builds and scales programs from idea to…
Experience
Project Manager
Dec 2025 — Present · Cambridge, MA, US
Lead the Business-to-Consumer (B2C) division, owning end-to-end strategy, operations, and execution for career advancement programs serving working professionals- Design and manage cross-functional projects from concept through launch, overseeing program development, timelines, deliverables, and continuous improvement cycles- Develop and execute division-wide strategies across programming, marketing, and operations to drive engagement, retention, and service utilization- Own customer experience strategy by designing surveys, analyzing qualitative and quantitative feedback, and assessing program effectiveness- Translate customer insights into actionable recommendations that inform future programming, operational improvements, and strategic priorities- Establish and maintain operational systems, workflows, and documentation to support scalable and consistent program delivery- Facilitate community-based sessions focused on career growth, leadership development, and professional resilience- Create and distribute newsletters and communications to promote programs, services, and offerings to B2C audiences.
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