Taylor A.

About Taylor A.

With a Bachelor of Science degree in Human Resources management from University of Maryland Global Campus and a SHRM-CP certification, I am a qualified and passionate HR professional with nine years of experience in the field. As a HR Systems Manager at Maryland Air National Guard, I help hundreds of service members and their families with a variety of HR programs, such as retention, training, development, and conflict resolution. I have developed and implemented efficient and effective processes and policies that enhance employee satisfaction and productivity. I have also successfully managed multiple projects and initiatives, such as leading the training and developing other HR professionals within my organization.My strengths include time management, communication, leadership, and problem-solving skills, which I have honed through my experience and education. I am a creative and innovative thinker who can find solutions to complex and challenging situations. I am also a collaborative and supportive team player who can work with diverse and cross-functional teams and stakeholders. I am always eager to learn and grow, and I welcome new challenges and opportunities. I am excited to connect with other professionals in my field and explore potential collaborations. If you are interested in working together, please don\'t hesitate to reach out.

Experience

1. Human Resources System Manager

   United States Air Force

   Oct 2016 — Present

   Administered benefits and compliance activities for 1K employees, enhancing HR record accuracy and recommending process improvements to daily operations that increased efficiency by 20% within 6 months. Developed, tracked, and facilitated HRIS training for more than 30 HR professionals on risk-mitigating strategies aligned with industry standards pertaining to pay, onboarding, talent management, and benefits administration, resulting in a 40% increase in compliance with state and federal laws and regulations. Significantly decreased onboarding/off-boarding processing timelines by developing a streamlined internal process for employee payroll and benefits records completion. Collaborated with teams to troubleshoot and resolve HR application issues by improving department response times, resulting in increased customer satisfaction. Managed onboarding and offboarding records processes for over 100 employees, achieving a 25% increase in employee satisfaction ratings within 12 months. Created HRIS reports leveraging key performance indicators and other HR metrics to drive continuous improvement and assist senior leaders in making accurate data-driven decisions aligning with mission goals and succession planning.

Education

• University of Maryland

  Bachelor of Science, Human Resources Management/Personnel Administration, General

• University of Maryland Global Campus

  Associate of Arts - AA, General Studies

  2016

• Community College of the Air Force

  Associate's Degree, Human Resources Management/Personnel Administration, General