Tayeba Z.

Operations Manager @Ict Academy

Manchester, GB

Operations Manager | Clinical Coding | Healthcare Operations | Team LeadershipAs an experienced Operations Manager in the clinical coding industry, I specialize in leading high-performing teams, optimizing workflows, and ensuring seamless delivery of accurate and timely coding services across multiple healthcare practices.With a strong focus on quality, efficiency, and compliance, I oversee day-to-day operations, staff training, and resource allocation—while maintaining strict adherence to clinical coding protocols such as Read Codes and SNOMED. I work closely with team leads, clinical staff, and client practices to implement SOPs, resolve operational challenges, and support performance growth.My approach is deeply people-focused, balancing operational needs with a commitment to team development and client satisfaction. From managing onboarding and credentials to coordinating with HR and IT for secure access and data handling, I ensure smooth processes that uphold patient safety and practice standards.I take pride in creating structured, scalable systems that contribute to sustainable growth and excellence in healthcare delivery. Let’s connect if you’re passionate about improving operational performance in clinical support services.

Karachi University

MSc, Biotechnology

P.A.F. MASROOR KARACHI

H.S.S.C, science