Tavon Harris
Associate Director at Verizon | Dynamic leader driving change | STEM Advocate | Public Speaker
- Role
- Associate Director at Verizon
- Location
- Washington, WA, US
- LinkedIn followers
- 500 followers
About Tavon Harris
I have over six years of experience in network engineering and operations, where I lead a diverse, high-performing team of engineers at Verizon. My role involves ensuring customer satisfaction, quality service, and on-time performance. I use my subject matter expertise and analytical skills to improve current processes and drive technical execution on next-generation products and services.I am also passionate about bringing resources and opportunities into our urban communities through technology, education, and advocacy. As the founder of The Emphatic Truth, I provide educational content, motivational speaking, and experiential learning to youth from disadvantaged backgrounds. This allows them to connect with local leaders and expand their social capital and job outlook. I believe in having a vision and being demanding, and I invite you to join me in making a positive impact.
Experience
Associate Director
Sep 2024 — Present · US
Lead a diverse workforce comprised of 9 managers and over 165 spanning across DC and NORVA that deliver advance data and communication services to business and residential customers- Develop and Define the vision and strategy of the organization by collaborating with partners and stakeholders to execute on business needs- Ensure assigned networks, systems and services meet standard performance, reliability and security standards- Foster meaningful dialogue and town halls to maintain the highest leverl of customer care and service to over customers
Education
Spring Grove area High School
Liberal Arts and Sciences/Liberal Studies
Indiana University of Pennsylvania
Bachelor of Arts (B.A.)
Skills
- Editing
- Microsoft Word
- Creative Writing
- Community Outreach
- Community Development
- Retail
- Nonprofits
- Student Affairs
- Fundraising
- Public Relations
- Microsoft Office
- Sales
- Photoshop
- Powerpoint
- Windows
- Social Media
- Volunteer Management
- Leadership
- Customer Service
- Blogging
- Research
- Teamwork
- Social Networking
- Social Media Marketing
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