Tavleen Kaur Walia

Security Guard @GardaWorld

Toronto, ON, CA

Promoted from night shift to afternoon shift based on exceptional performance in customer service and security operations.• Monitor CCTV, conduct foot patrols, and manage access control to ensure the safety and security of the premises.• Provide customer service to business-class clients, addressing inquiries and resolving issues with professionalism and diplomacy.• Use property management software (EntraPass, Kantech) to assist with security tasks and monitor building operations.• Work in a fast-paced environment, assisting with security operations and managing administrative duties as needed.