Tausif K

About Tausif K

Leader with 14+ Years of Experience driving initiatives in Telecom BSS/OSS, Retail POS, Fintech through collaboration with client success managers, Pre-sales, Business Development Teams using skills such as System Architecute Design, Product Roadmaping, User/Market Research, stakeholder management, S/W Development, Project Management.WORK HIGHLIGHTS. Delivering products/solutions majorly in telecom BSS B2B. Technology Consulting - Strategy & Planning, Digital Transformation, Cloud Infra/Services Setup. Research various software products for their suitability in HA/DR, performance, security and other NFRs. Collaborate with consultants, Architects & Leads to design, develop, deliver the product enhancements. Experience in RFP discussions, SOW Creation, Proposals, Demo, Migration, Upgrades, Optimization, POCs.SUCCESS STORIES. Drove and Implemented 7 Projects in telecom and 2 (0 to 1) Product launches. Achieved 90% NPS and CSAT for 2 B2B customers. Built cross functional team from scratch for one of the biggest Wholesale Broadband Provider in Australia catering to 15 Million End User Services. Successfully implemented LEAN product enhancements achieved 40% effort savings, 80% Defects reduction & $450K Cost Savings YoY.WHERE CAN I ADD VALUE. Work efficiently in an CHALLENGING environment which needs deep understanding of Product or Business. Thrive in projects which needs consultative approach to solve clients problems.END TO END Product Implementation (concept to Go-Live). Develop and follow GTM strategies and improving product featuresENTREPRENEURSHIP and LEADERSHIP. launched a career counseling platform to guide professionals in career transitions impacting 70+ users in the 2 months of Launch. Undertook stretch assignment in Insurtech Domain (outside my core domain) & help siloed team to work collaboratively to implement cloud services, DevSecOps, Cybersecurity. Bridge the gap between Customer\'s Senior Leadership (CXO Level) & internal teams to discover & pitch for new business & communicated the value proposition.TECH SKILLS. Oracle BRM, Oracle RODOD Stack, Netcracker BSS. Program Languages: React.js, C, Pro C, Shell, PythonCERTIFICATIONS. PMP, AWS Cloud. Oracle Comms BRM Advanced Specialist. Wipro Solution Architect Career Essentials (ACE)RECONGNITIONS. Wipro \"Best Consultant\" for UK & I Region Domain. Wipro Extraordinaire Award 2022 for UK & I Region. 2 times Accenture Client Captain Award. IBM Orion and Eminence Awards. IBM Excellence award 2014

Experience

1. Solutions Architect

   Wipro

   Jan 2022 — Present · Bengaluru, IN

   Developed and managing customer feedback loop with clients to ensure Telecom BSS/OSS IoT Enterprise customer satisfaction, loyalty and revenue growth, resulting in NPS score of 90%, CSAT:7/7.• Delivered complex migration & cloud-native Modernisation programs via rehosting & refactoring legacy OSS/BSS (Billing, CRM, Portal, OSM, UIM) to Mircroservices reducing infrastructure spend by 20% and manual ops by 30%.• Created roadmaps outlining scope, timeline and resource allocation for successful completion of IOT Billing projects in billing,CRM self service portal• Led the delivery of a secure - React/NodeJs/Java Microservices based portal and mobile app for ESIM provisioning management ensuring adherence to compliance, UI/UX, infrastructure governance, and integration standards.• Partnering with Business Development Executives and client partners to create GTM strategy to attract new business in UK & Ireland region• Identified Product improvement by analyzing various data sources and recommending solutions, resulting in 40% Effort Savings FY24 Q3 and Q4• I Provide strategic guidance in business process optimization, technology implementation, organizational change management, and risk management. Generated cost saving of $100k YoY basis. Implemented DevSecOps, Cybersecurity.• Collaborating with cross-functional teams to develop strategies that increased operational efficiency while enhancing customer service levels.•Managing a team of 30 comprising of developers, leads, architects, Business Analysts, Operations, Infra Leads, Consultants.

Education

• Sri jayachamarajendra polytechnic

  Diploma of Education

  2004 — 2007

• Ramaiah Institute Of Technology

  Bachelor's degree

  2007 — 2010