Tauseef Ahamed

About Tauseef Ahamed

Results-driven Service Delivery Manager with over a decade of experience in end-to-end recruitment and service delivery for large enterprise clients, including Capital One, Discover Financial Services, and JPMorgan Chase. Proven expertise in managing multiple client accounts, strengthening client and MSP partnerships, prioritizing high-volume requirements, and ensuring SLA-driven delivery. Strong background in team leadership, candidate evaluation, stakeholder communication, and recruitment operations, with a consistent focus on quality, timeliness, and client satisfaction.

Experience

1. Service Delivery Manager

   Artech L.L.C.

   Jan 2025 — Present

   Manage recruitment service delivery for multiple strategic enterprise clients, including Capital One, Discover Financial Services, and JPMorgan Chase.• Build and maintain strong relationships with client hiring managers, MSP partners, and key stakeholders to ensure seamless delivery.• Strategically prioritize recruitment requirements based on urgency, business impact, and client expectations.• Generate and manage FastPath and critical requisitions; track submissions, interviews, and feedback to meet defined SLAs.• Provide clear and consistent status updates to recruitment teams to ensure alignment and accountability.• Conduct thorough candidate screening prior to client submission, ensuring technical and cultural fit.• Prepare candidates for interviews and deliver detailed interview debriefs based on client feedback.• Share professional thank-you notes with hiring managers and proactively follow up to obtain timely interview feedback.• Lead and participate in weekly and bi-weekly video meetings with MSP coordinators and client hiring managers to review progress and address challenges.

Education

• Bangalore University

  MBA, Human Resource and marketing

  2007 — 2009

Skills

• IT Recruitment
• Permanent Placement
• Sourcing
• Temporary Placement
• Internet Recruiting
• Screening
• Hiring
• Interviews
• Staff Augmentation
• Executive Search
• Benefits Negotiation
• Interviewing
• Talent Acquisition
• Screening Resumes
• Contract Recruitment
• Technical Recruiting
• Applicant Tracking Systems
• Staffing Services
• Human Resources
• Recruiting