Taufeeque Siddique
Operations Manager (E-Commerce) | Proven Expertise in Operations, Administration, Supply Chain, Facility, Budgeting, Vendor Management, Event Management & Staff Oversight
- Role
- Operation Manager at Simple Solutions For Industry
- Location
- Darjeeling, WB, IN
- LinkedIn followers
- 500 followers
About Taufeeque Siddique
Seasoned Operation Manager with strong leadership skills and extensive experience in…
Experience
Operation Manager
Jan 2024 — Present · Bengaluru, IN
Oversee the entire order-to-delivery process, including warehouse operations, shipping, and returns.• Manage relationships with logistics partners.• Ensure timely and accurate order fulfillment to enhance customer satisfaction.• Assist in budgeting, forecasting, and financial reporting.• Monitor expenses, reduce costs, and maximize profitability.• Approve purchases and manage inventory control.• Monitor inventory levels and ensure timely restocking.• Supervise Warehouse Operations, including receiving, storing and dispatching goods.• Work closely with customer service to resolve operational issues (e.g, delays, damaged products, returns).• Optimize return and refund processes to minimize friction and cost.• Establish and monitor quality control.• Manage vendor contracts and maintain SOPs (standard operating procedures) for business continuity.• Hire, train, and supervise warehouse, logistics, and operations staff.• Delegate tasks, manage shifts to bring efficiency.• Ensure the property is well-maintained, clean, and safe.• Oversee compliance with health and safety regulations.
Education
Youth Computer Shakshatra Mission
Diploma
2016 — 2017
St. Joseph's College, Darjeeling
Business/Commerce, General
2014 — 2017
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