Tatsiana Radzkova
Ui Ux Designer @BlueCross BlueShield of South Carolina
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WORK HISTORY
Ui Ux Designer @BlueCross BlueShield of South Carolina
Led design for high-stakes healthcare products in regulated environments. Partnered with product, compliance, legal, and medical affairs teams. Mentored junior designers and established design processes for cross-platform projects.• Designed Payment Plan feature across three platform teams (web, mobile, desktop) with different technical architectures. Coordinated cross-team alignment on design standards and implementation. Shipped unified experience reducing transaction completion time and achieving high adoption among target users.• Built a mobile design system from scratch. Inherited app with no design standards and 47+ inconsistent component variations. Created style guide and component library in Figma with 120+ documented components adopted across the entire mobile team. Reduced design review cycles and improved design-to-development handoff.• Collaborated closely with product managers, engineers, compliance, and medical stakeholders to align user needs with legal and technical requirements. Established working sessions with subject matter experts to understand regulatory nuances and operational context.• Produced wireframes, high-fidelity UI, and interactive prototypes in Figma for healthcare features. Supported design-to-development handoff and iteration through implementation, ensuring designs met both user needs and compliance requirements.• Mentored two junior designers throughout the year, providing feedback on Figma work, research approach, and problem-solving. Both designers delivered features to production and gained confidence in a professional environment.
EDUCATION
Belarusian State University of Informatics and Radioelectronics
Bachelor's degree, Finance and Business Administration
ABOUT TATSIANA RADZKOVA
Product UX Designer with 7+ years of experience working across product strategy, design systems, and data-informed UX to design complex consumer and B2B products at scale.I design and ship products where real-world constraints shape UX decisions: multiple platforms, legacy systems, regulatory requirements, and competing stakeholder priorities. My background spans healthcare, travel, retail, SaaS, and agency environments, which has trained me to ramp up quickly in new domains and operate effectively in ambiguous problem spaces.I’ve led end-to-end product design from discovery through implementation, partnering closely with product, engineering, and leadership teams. I translate research insights, business goals, and technical constraints into clear design decisions that drive adoption and measurable outcomes.A core part of my work is building and evolving design systems from the ground up. I’ve created scalable component libraries and shared design infrastructure that improved consistency, reduced design-to-development friction, and enabled teams to ship faster across web and mobile platforms.Key achievements include- Led product strategy and end-to-end design for a healthcare payment plan experience enabling 50K+ users to access services online for the first time- Coordinated design across three platform teams with different technical architectures to deliver a unified cross-platform experience- Built a mobile design system with 120+ documented components adopted across an entire product team- Delivered large-scale retail and product campaigns reaching millions of users across multiple brands and channels- Redesigned complex booking and payment flows for travel products, reducing abandonment and improving completion rates.I’m known for asking the right questions when problems are under-defined and bringing clarity to high-stakes product decisions. I’ve contributed to design research evaluating AI-generated product interfaces, focusing on usability, accessibility, and alignment with user expectations.Product & Technical Skills: Product Strategy, Design Systems, Component-Based Design, User Research, Product Metrics, UX/UI Design, Interaction Design, Information Architecture, Responsive and Mobile Design, Cross-Platform UX, Accessibility (WCAG), Stakeholder Management, Cross-Functional Collaboration, Mentoring.Tools: Figma (Advanced), Adobe Creative Suite, Sketch, Axure, Principle, Jira, Confluence, Miro, analytics frameworks, HTML/CSS fundamentals.
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