Tatiana Moguchaia

Digital Online Shopper @Walmart

California, MD, US

Promptly and accurately fulfill customer orders by locating, preparing, and packaging merchandise; ensuring the accuracy of orders prior to pick up.• Use product knowledge to make appropriate product substitutions based on product availability and options while consulting with customer to ensure satisfaction.• Generate new business and associated revenue by actively promoting services and offerings to customers.• Proactively respond to customer inquiries and requests based on registration and feedback about their online shopping experience.• Efficiently complete work assignments and priorities relying on a mix of policies, data analysis, resources sharing and task prioritization.• Collaborate with managers, internal and external customers, and other business partners to meet operational benchmarks, reduce performance gaps recommend strategies to maximize improvement opportunities.

Chegg Skills (Thinkful)

Certificate, Technology Fundamentals

Siberian University of Consumer Cooperation, Novosibirsk, Russia

Master’s Degree in Accounting, Analysis, and Audit & Bachelor’s Degree in Economics