Tatiana Marra
Business Program Manager | Change Manager | Training & Readiness
- Role
- Customer Experience Manager at Microsoft
- Location
- Colorado Springs, CO, US
- LinkedIn followers
- 500 followers
About Tatiana Marra
I bring extensive experience in designing and implementing scalable training frameworks that enhance operational consistency and excellence. Over the past years, I have collaborated with cross-functional teams to develop readiness strategies, deliver impactful training programs, and ensure seamless process adoption. My expertise in change management and process improvement has enabled our organization to achieve high participation in global training initiatives and drive successful go-to-market launches. By leveraging data-driven insights and stakeholder collaboration, I have consistently delivered targeted solutions that empower managers and field teams. From leading readiness for high-impact launches to fostering operational efficiency through comprehensive training curriculum, I remain dedicated to enabling organizational success and driving innovation in partner and customer engagement strategies.
Experience
Customer Experience Manager
Aug 2025 — Present
Education
Universidad Sergio Arboleda
Law bachelor program
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