Tasnim Chakladar
Trainer @Open House London Ltd
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WORK HISTORY
Trainer @Open House London Ltd
Delivered captivating and informative training sessions to staff, imparting knowledge about dealing with customers • Emphasized the importance of delivering exceptional customer service, inspiring trainees to prioritize visitor satisfaction and engagement throughout their roles. • Provided practical tips and insights on effectively handling visitor queries, managing peak visitor hours, and ensuring a seamless experience for attendees. • Encouraged teamwork and collaboration among…
ABOUT TASNIM CHAKLADAR
Experienced Customer Experience Professional with a diverse background in training, content strategy, and customer relationship management. Passionate about delivering exceptional customer service and driving engagement. Skilled trainer and content strategist with a track record of creating impactful learning experiences and resonating content. Proven ability to foster positive customer relationships, optimize digital content, and ensure seamless customer journeys. CORE COMPETENCIES Business Development |Customer Relation Management |Planning & Fulfillment |Forecasting Analysis Proactive |Analytical Thinking |Attention to Detail |Problem Solving |Time Management Communication |Client Focus |Adaptability |Organization Skills |Team Collaboration |Critical Thinking Content management| Customer Service |Administrative |Research Assistant
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