Tasneem Kapadvanjwala
Senior Lead - Client Operations & Services @Infosys BPM
Pune, MH, IN
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Nov 2021 — Present
Senior Lead - Client Operations & Services @Infosys BPM
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Pune, IN
EDUCATION
1996
Savitribai Phule Pune University
M. com, costing
N/A
Symbiosis Institute of Management Studies
PGDBA, Operations Management and Supervision
1991 — 1994
Savitribai Phule Pune University
B. Com, Costing
SKILLS
Business ProcessAnalysisBpoQuality AssuranceFinanceProblem SolvingOperations ManagementMicrosoft ExcelWindowsReconciliationExcelPlanningService DeliveryTeam ManagementLeadershipCustomer ServiceTrainingCustomer SatisfactionCustomer RelationsProcess ImprovementPerformance Management
ABOUT TASNEEM KAPADVANJWALA
A dynamic professional with 21 + years of total experience in the BPO industry in the…
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