Tashi Dawa

Sales Supervisor @Holland & Barrett

London, GB

Led and coordinated a team of 4 colleagues, consistently achieving weekly sales targets averaging through effective task management and motivation- Monitored and analysed KPIs such as sales growth, customer loyalty, average order value (AOV), and items per basket (IPB), contributing to a top 5 regional ranking among 25 locations- Managed inventory control processes by preparing detailed weekly stock adjustment reports and forecasting inventory requirements, ensuring operational efficiency and minimising shortages- Maintained an outstanding inventory shrink rate of 0.01%, well below the target of 0.89%, showcasing strong data-driven loss prevention skills- Provided personalised health and wellness guidance to customers, improving customer satisfaction and retention.

Amity University

Bachelor of Technology - BTech, Automobile Engineering

University of Glasgow

Master of Science - MS, Mechatronics