Tashia MacKenzie

Quality Assurance Analyst @Blueprint Solutions Llc

Cambridge, ON, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Nov 2023 — Present

Quality Assurance Analyst @Blueprint Solutions Llc

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Quality Assurance Specialist: Leveraging extensive expertise in designing and executing robust quality assurance testing strategies to ensure superior software performance and customer satisfaction. Demonstrated proficiency in meticulously testing software changes, APIs, and integration points to ensure data accuracy, regulatory compliance, and overall system stability. Dedicated to enhancing QA processes to consistently deliver high-quality software solutions. Ensuring Flawless Software Delivery: Authored and implemented efficient regression testing methodologies to identify and resolve potential issues, ensuring the highest software quality and minimizing disruptions for end-users. Developed comprehensive unit tests to maintain a high-quality software environment, significantly enhancing overall product reliability.🤝 Team Collaboration and Quality Dedication: Committed to fostering a collaborative environment by working closely with cross-functional teams to enhance software quality. Actively participated in team meetings, shared insights, and contributed to collective problem-solving efforts to ensure robust and reliable software releases. Commitment to Continuous Improvement: Driven by a passion for continuous improvement, analyzed testing processes, identified bottlenecks, and implemented effective quality assurance strategies. Consistently sought opportunities to streamline workflows and exceed customer expectations through rigorous quality assurance practices.

EDUCATION

1995 — 1997

Seneca Polytechnic

Audio Visual & Multimedia Technician

2019 — 2019

Conestoga College

Software Testing SH-MGMT70043-W19

SKILLS

Customer RelationsE-LearningTechnical WritingRfpAccountingOnsite TrainingOnline TrainingTrain-the-Trainer TrainingSoftware Quality AssuranceAccount ManagementHelp Desk SupportOnline Help DevelopmentSop AuthoringTeam ManagementTrainingCaptivateCustomer ServiceLearning Management SystemsCrmHands-on TrainingTraining DeliveryHuman ResourcesTeam LeadershipProject ManagementManagementLeadershipOnboarding

ABOUT TASHIA MACKENZIE

My job is to help the people around me thrive.With 20+ years of experience thriving in Agile, Waterfall, and Kanban SDLC environments, I possess a proven track record of transforming business objectives into tangible user stories and effectively prioritizing backlogs. Throughout my journey, I have excelled in diverse roles including Scrum Master, Customer Support, Trainer, and Quality Assurance Lead, leaving an indelible mark on Real Estate, Finance, and Medical software start-ups as they transitioned to enterprise-level success. What sets me apart as a leader is my innate ability to zoom in on intricate details while never losing sight of the broader picture. This allows me to expertly manage, communicate, and negotiate with teams so that they achieve operational excellence. Most important of all, I adopt a mindset of servant leadership in everything I do so that my teams feel empowered to develop the best software solutions that customers can rely on. As a Scrum Master with extensive experience in SaaS, I am well-versed in the latest industry trends and best practices. I stay up-to-date with the latest tools and technologies, and I am always integrating new solutions to improve the software development process.

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Tashia MacKenzie — Quality Assurance Analyst at Blueprint Solutions Llc in Cambridge, ON, CA | Unifers