Tashfia Rahman
Client Services Associate @H&R Block
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WORK HISTORY
Client Services Associate @H&R Block
Los Angeles, CA, US
EDUCATION
North South University
Undergraduation , BBA finance
University of Illinois Urbana-Champaign
Masters of science in management, Business management
ABOUT TASHFIA RAHMAN
I am a Client-focused professional with experience across client services, front-office operations, financial analysis, and consultative sales. Currently working as a Client Services Associate at H&R Block, where I manage high-volume client interactions daily, coordinate scheduling and office operations, handle confidential financial documents and cash transactions, and ensure smooth, accurate service delivery in an extremely fast-paced environment.Previously, I worked as a Financial & Business Analyst, supporting data-driven decision-making through market research, KPI analysis, forecasting, and cross-functional collaboration. I also bring strong sales and relationship-building experience from a financial sales representative role, where I analyzed client needs, managed pipelines, created and maintain client files utilising CRM and delivered tailored solutions. I hold a STEM-designated Master’s degree in Business & Management from the University of Illinois Urbana-Champaign (May 2025) and a Bachelors degree in Finance from North south University Dhaka Bangladesh ( Graduated dec 2023) I thrive in roles that combine people, operational process, and problem-solving, and I’m especially strong at turning complex client needs into clear, actionable and tailored solutions.I am eligible to work in the U.S. and open to opportunities that align with my skills and expertise. I’m not looking for any Visa sponsorship! Let’s Connect! I am actively seeking opportunities to apply my skills in client services, administrative roles, office operations and Account Management to help businesses solve complex problems and drive growth. Let’s discuss how we can create impact together!
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