Tasha Jetson
BPO HC & Insurance Operations Senior Rep.
- Role
- Associate at NTT DATA North America
- Location
- Gary, IN, US
- LinkedIn followers
- 500 followers
About Tasha Jetson
Experienced Technician with a demonstrated history of working in the insurance industry…
Experience
Associate
Apr 2022 — Present · US
Determine claim processing protocols and apply the correct policies to the claimInteract with customers and internal departments to resolve issues and accurately process claimsProperly adjudicate claims based on your knowledge of covered benefits, insurance, and provider contractsDetermine plan liability as well as diversion and recovery activity for claims.
Education
Ultimate Medical Academy
Associate's degree
2019 — 2021
Indiana Wesleyan University
Bachelor's degree
2013
Skills
- Peoplesoft
- Microsoft Office
- Banking
- Risk Management
- Negotiation
- Customer Retention
- Hipaa
- Customer Service
- Health Insurance
- Leadership Development
- Business Analysis
- Time Management
- Quality Assurance
- Software Documentation
- Insurance
- Lotus Notes
- Medicare
- Loan Servicing
- Management
- Team Building
- Data Entry
- Powerpoint
- Microsoft Excel
- Budgets
- Finance
- Project Management
- Coaching
- Auditing
- Outlook
- Call Centers
- Data Analysis
- Leadership
- Training
- Customer Satisfaction
- Call Center
- Accounts Payable
- Process Improvement
- Analysis
- Access
- Contract Negotiation
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