Tasha Horn
Customer Service Enablement Manager @Varo Bank
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WORK HISTORY
Customer Service Enablement Manager @Varo Bank
Collaborated across the enterprise to lead the operational rollout of Zelle to our customers and contact center, netting 50 million dollars in revenue • Partnered with product teams to advocate for the voice of the customer driving down contacts and complaints across 15+ contact types • Co-created and established a formal product development and operational readiness process for 2023 to drive efficiency, improve contribution margin and customer satisfaction
SKILLS
ABOUT TASHA HORN
I am passionate about making a difference in people\'s lives.\"The greatest good you can…
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