Tasha Ellison
Director Process Management @Capital One
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WORK HISTORY
Director Process Management @Capital One
Richmond, VA, US
Well-Managed Lead for Fraud and Disputes, Collections and Recoveries, Core Servicing, and Servicing Back Office and is accountable for: Risk Event Management, Compliance Controls, Business Continuity Planning, Manual Process Governance, Audit and Exams, and risk assessments-Leads a team of 50 risk focused Process Managers-Creates and implements strategic risk mitigation plans -Leverages data and insights to influence organizational strategy
EDUCATION
Strayer University
Associate's degree, Marketing
SKILLS
ABOUT TASHA ELLISON
Well Managed Lead for Fraud and Disputes, Collections and Recoveries, Card Servicing, and Servicing Back Office. My role as Director has been instrumental in steering the team, ensuring robust risk management and effective governance.As a passionate leader and mentor, I\'ve fostered a culture of continuous improvement and compliance, contributing to our team\'s success. My expertise in process improvement, coaching, and people leadership has enabled us to implement recommendations that remediate risk and enhance our operational frameworks.
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