Islam

Talent Acquisition Manager @Milestone Capital Funding

Melville, NY, US

Application Development & Client Onboarding:Led development of the Kapital Hero Application, enabling digital signatures, secure bank statement uploads, and easy loan offer tracking.Enhanced features for balance tracking across lenders and automated document categorization for faster loan processing.Automation & Process Optimization:Implemented automated document processing to streamline submissions and approvals directly with lenders.Contributed to SEO & PPC strategy, building 100+ targeted landing pages to optimize inbound lead generation and reduce cold calling.Lead Generation & Marketing Strategy:Developed lead-gen automation for qualified leads delivered to sales teams.Collaborated with social media marketing to maintain consistent brand presence and promote loan products for industries like retail, healthcare, and tech.Team Building & Motivation:Fostered a team-oriented culture, supporting a balanced work environment and introducing monthly bonuses and incentives to reward performance.Client Relationship Management:Managed inbound client calls, providing personalized loan solutions and guiding clients through application processes.Coordinated tailored financing options for various industries, including retail, construction, and professional services.Product & Brand Support:Ensured Kapital Hero aligned with Milestone Capital Funding’s goals, supporting both lead generation and brand recognition efforts.

York College of the City University of New York

Bachelor of Business Administration - BBA