Tarun Sabharwal

About Tarun Sabharwal

As a Product Manager at Direct Hotels pvt ltd, I collaborate with cross-functional teams and external partners to design and develop integrations that enhance the experience of hotels and OTAs. I conduct market research, define project scope, coordinate implementation, and provide post-sales support. I have successfully delivered multiple integrations within budget and timeframes, increasing customer retention and satisfaction.Before joining Direct Hotels Pvt ltd, I worked as a Customer Support Executive and a Data Entry Operator, where I gained valuable skills in communication, problem-solving, and data analysis. I also have a strong background in web development, having completed certifications in Bootstrap, HTML5, and JavaScript. I am passionate about travel technology and innovation, and I constantly seek to learn new skills and tools to improve my performance and contribute to the company\'s vision and goals.

Experience

1. Product Manager

   Eglobe Solutions Direct Hotels Ltd

   Aug 2022 — Present · IN

   Conducting research, gathering feedback, and analyzing market data to understand the integration needs and requirements of hotels and OTAs.2. Collaborating with cross-functional teams, including developers, designers, and product managers, to design and develop integrations that align with the needs of hotels and OTAs.3. Defining project scope, creating timelines, and prioritizing tasks to ensure timely delivery of integrations within budget.4. Coordinating with external partners, such as third-party vendors and technology providers, to ensure proper implementation and maintenance of integrations, addressing technical challenges as needed.5. Collaborating closely with internal stakeholders, such as product marketing, sales, and support teams, to effectively communicate, promote, and support integrations to end users.6. Monitoring and analyzing usage data and customer feedback to identify areas for improvement in existing integrations or products, and driving updates or enhancements through cross-functional teams.7. Leading and managing team meetings to ensure effective communication, collaboration, and progress tracking for integration projects.8. Defining problem statements and creating user stories to capture requirements and expectations of hotels, OTAs, and stakeholders, prioritizing based on business goals, user needs, and technical feasibility.

Education

• University of Delhi

  Bachelor of Arts - BA, Economics