Tarun V.
Customer Support (Ticketing team)
- Role
- Non-voice Specialist at Blink Charging
- Location
- Bengaluru, IN
- LinkedIn followers
- 500 followers
About Tarun V.
Looking for Analyst/ Senior Consultant/ International (Non-Voice) Customer Support/ Customer Service/ Data Analyst/ BFSI
Experience
Non-voice Specialist
Dec 2024 — Present · Bangalore Urban, IN
Managed customer tickets via Salesforce; prioritized cases based on urgency and complexity; escalated to the relevant department. Handled technical troubleshooting for their account, the charging station as per customer needs. Coordinated with tech teams to deliver timely resolutions; ensured detailed documentation.
Education
Scaler
Backend Development | Data Structures & Algorithms | LLD
Bareilly College
Bachelor of Science, Chemistry & Zoology
2004 — 2006
Auckland University of Technology
Post Graduate in Business Administration, Advanced Business Research
2012 — 2015
Skills
- Public Speaking
- Change Management
- Network Security
- Team Leadership
- Social Media
- Strategic Planning
- Powerpoint
- Microsoft Office
- Project Planning
- Networking
- Business Analysis
- Network Administration
- Operations Management
- Diplomacy
- Customer Service
- Microsoft Excel
- Microsoft Word
- Leadership
- Business Strategy
- IT Solutions
- Computer Security
- Computer Networking
- Research
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