Tarun L

About Tarun L

I build production-grade AI systems that solve real business problems not just…

Experience

1. Ai Ml Engineer

   Grainger

   Feb 2024 — Present · Chicago, IL, US

   Led the development of AI-driven recommendation systems that improved product personalization and customer engagement by 30%, using collaborative filtering and deep learning algorithms. Designed and deployed generative AI chatbots with NLP capabilities for 24/7 support, automating 70% of inbound service queries and cutting response times by 40%. Built dynamic, AI-driven pricing optimization frameworks utilizing predictive analytics to deliver a 15% boost in revenue through real-time competitive price adjustments. Developed and implemented AI agent solutions enabling omnichannel customer engagement, increasing customer satisfaction and retention rates by 20%. Created advanced ML models for fraud detection using anomaly detection and streaming pipelines, successfully reducing fraudulent transactions by 25%. Automated customer segmentation processes with unsupervised learning to support precision marketing, driving a 12% increase in campaign conversion rates. Engineered predictive demand forecasting systems leveraging time-series AI models to reduce stockouts by 22% and optimize inventory management costs. Partnered with data engineering and DevOps teams to implement scalable MLOps pipelines, enhancing model lifecycle automation and reducing operational costs by 18%. Ensured AI governance, fairness, and compliance through bias detection mechanisms, continuous model audit trails, and responsible AI monitoring frameworks.

Education

• KL University

  b-tech, Computer Science

• University of North Carolina at Charlotte

  Master's degree, Computer Science