Tarun Tarun

About Tarun Tarun

As a Senior Store Manager at Kopi Kenangan Coffee India, I am passionate about creating memorable customer experiences while ensuring operational excellence at every level. With a strong foundation in Hospitality and Hotel Administration from IHM Pusa, I bring a balance of strategic insight and hands-on leadership to drive both business performance and team growth.My professional journey began with Starbucks India, where I joined as a Store Management Trainee. Within a year, I was promoted to Store Manager, leading one of the busiest stores in the region. Over two years, I honed my expertise in team leadership, partner development, and operational strategy, while embedding the Starbucks values of quality, integrity, and community into everything I did. That experience continues to shape my leadership style today.At Kopi Kenangan, my role focuses on: Leading and inspiring high-performing teams Driving sales growth and operational excellence🤝 Fostering a culture of collaboration, accountability, and growth Using data-driven insights and AI tools to guide performance improvementCertified in Excel Automation and skilled in Generative AI for Sales, I actively integrate technology into retail workflows—streamlining processes, improving decision-making, and creating smarter, scalable business solutions.I believe in leading with empathy, efficiency, and a customer-first mindset—whether it’s coaching partners, building high-performing teams, or elevating the guest experience. My goal is to contribute meaningfully to the evolving landscape of coffee retail while continuously learning and growing as a leader

Experience

1. Senior Store Manager

   Kopi Kenangan

   Jun 2025 — Present · New Delhi, IN

   As a Senior Store Manager, I drive multi-store operations with a strong focus on customer-centric strategies, operational excellence, and business growth. Leveraging my proven track record at Starbucks, I bring expertise in leading high-performing teams, delivering KPIs, and scaling store operations while maintaining uncompromised service standards. Customer & Business Excellence: I specialize in Customer Relationship Management (CRM), ensuring consistent brand experiences while boosting sales, conversions, and customer satisfaction scores. Operations & Process Optimization: Skilled in business process improvement, SOP development, and process optimization, I ensure operational efficiency, compliance, and profitability across multiple locations. People Leadership & Development: With experience in staffing, training, and succession planning, I create motivated, capable teams that drive results and uphold strong service culture. Retail Expansion & Vendor Management: Adept at new store openings, store development, and vendor management, I ensure seamless rollouts and efficient supply chain collaboration to support business expansion.My leadership philosophy blends data-driven decision-making with on-ground team coaching, allowing me to consistently deliver growth, profitability, and an exceptional customer experience.

Education

• Shivaji University

  Bachelor of Science

• Government boys senior secondary school

  12th, Science

  2016 — 2018

• IHM Pusa

  Bachelor's of science in Hospitality and Hotel administration, Hotel/Motel Administration/Management

  2020 — 2023

• Government Co-Ed Secondary School

  High School Diploma, CBSE boards

  2015 — 2016

• Shivaji College, Delhi University

  Bsc. physical science with computer science, computers

  2018 — 2021