Tarun Jain
Technical Product Owner - Telus Smarthome and Telus Connect Applications @TELUS
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WORK HISTORY
Technical Product Owner - Telus Smarthome and Telus Connect Applications @TELUS
Toronto, ON, CA
Led a team of 8 to develop core functionalities (i.e, analytics, mobile design system, authentication) of a mobile app in collaboration across stakeholders, delivering 70+ stories that enabled cross-squad efficiencies launch• Partnered with technical leads, product teams, and stakeholder leaders to establish an accelerated application launch roadmap with 15+ cross-functional teams to drive key features aligned with overall product vision and go-to-market strategy• Delivered 8 epics and facilitated 60K+ hardware installations for the mobile applications self-installation program• Spearheaded the initiative to revamp application architecture, resulting in an 80% reduction in technical debt, a 15% increase in performance, and a significant 20% improvement in graceful error-handling capabilities• Achieved a 50% reduction in Mean-Time-To-Repair and 99% application availability by developing an incident management process with PagerDuty integrations and a streamlined support playbook• Collaborated with partner teams which decreased the bug backlog by over 70% through system improvements• Boosted sprint velocity by 15% through refining capacity management and effective management of backlog
EDUCATION
McMaster University
Bachelor’s Degree, Mechatronics and Management
ABOUT TARUN JAIN
I enjoy constantly tackling new problems, that drive a positive impact. In addition, I appreciate learning from my peers in a collaborative environment to develop a holistic workflow that drives valuable results. I am always looking for exciting new adventures through travelling and global opportunities, providing myself with the capability to learn new skills and become a more well-rounded individual. Mainly, the blend of my education, experience and entrepreneurial spirit drives me to make a lasting difference. A bit more about me: I love travelling, food, cooking, playing sports, exercising, reading and self-improvement
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