Taruna Thapliyal

Fractional Head of Business Development & Operations @Them Consulting Pvt. Ltd

Fairfield, IA, US
EMAILS
t•••••@them.consulting
MOBILE NUMBERS
+19•••••••03

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WORK HISTORY

May 2025 — Present

Fractional Head of Business Development & Operations @Them Consulting Pvt. Ltd

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At THEM Consulting USA, we are a team of dedicated UX professionals working on creating digital experiences for the Banking, Financial Services, and Insurance (BFSI) sector. Our focus is on product innovation and transformation by building and refining wealth management, broking, payments, banking, credit, and investment products.We help organizations rapidly adapt to the fast-changing customer behaviors and digital disruption by delivering unique and disruptive user experiences and offer end-to-end services from vision and strategy through design, development, launch, and ongoing maintenance, that include- Product Strategy and Innovation: Helping clients define and model value propositions, envision new products, and create compelling digital narratives- UI/UX Design and Development: Designing MVPs, full user experiences, and leading digital transformation initiatives with a focus on usability and customer engagement- Launch and Growth: Optimizing digital funnels, supporting growth initiatives, and providing mentorship for scaling digital products- Maintenance and Optimization: Conducting UX/CX audits, agile research, and metric-led design to continuously improve products.We have delivered over 150 innovation and design programs across the Americas, South Africa, Asia, and the Middle East and our work has resulted in significant improvements for clients, including higher conversion rates, increased transactions, faster service delivery, and better user ratings.

EDUCATION

N/A

Delhi University

Bachelors (Hons)

N/A

Manav Sthali School

High school

N/A

Jamia Millia Islamia

Masters

SKILLS

Interaction DesignSales ProcessBusiness DevelopmentPersonaUser ExperienceUser Experience DesignUser ScenariosLeadershipUser Interface DesignUsability EngineeringDirect SalesEthnographyInformation ArchitectureUser-Centered DesignCrmUsability TestingTrainingUsabilityUser ResearchStrategic Planning

ABOUT TARUNA THAPLIYAL

Leveraging my expertise in business development, strategy and operations, my role at…

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