Tarun Kumar

Account Management Specialist @TDCX

Hyderabad, IN

As a Google Ads Account Management Specialist at TDCX, I manage and optimize paid search campaigns to help clients achieve their business goals. My role involves developing customized strategies, conducting keyword research, creating compelling ads, and managing budgets to ensure high ROI. I continuously analyze campaign performance, making adjustments to improve results and drive conversions. By maintaining strong client relationships and providing regular performance insights, I help businesses grow their online presence through effective digital advertising.As a dedicated professional at TDCX, I focus on fostering strong relationships with customers by delivering best-in-class customer experiences and identifying opportunities to enhance their performance. My core responsibilities include:Partnering with various departments to provide comprehensive support tailored to customer needs.Owning and executing talent brand campaigns to achieve client objectives, including audience targeting, campaign optimization, and ROI reporting through insights.Collaborating with product teams to enhance service offerings, campaign management tools, and ensure alignment with customer requirements.Supporting customer communication and education through curated experiences and meeting ad hoc educational needs.Taking ownership of new and diverse projects to add value, improve organizational reputation, and drive operational excellence.Contributing to the continuous improvement of the Quality Management System to maintain the highest standards of service delivery.

Sri Chaitanya College of Education

MPC

Aurora's School of Business

Post Graduation Diploma in Management

Pondicherry University

Bachelor of Technology - BTech