Tarun Dhingra
Senior Manager @CIBC
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WORK HISTORY
Senior Manager @CIBC
Toronto, ON, CA
EDUCATION
Amity University Delhi
Bachelor of Business Administration (B.B.A.)
The Scindia School
S.S.C
the Scindia School
H.S.C
The ICFAI University, Dehradun
Master of Business Administration (MBA)
SKILLS
ABOUT TARUN DHINGRA
Transforming Contact Centres with AI & InnovationAs a visionary Senior Manager in the Contact Centre space, I am at the forefront of AI-driven transformation, shaping the future of client interactions and operational excellence. With 15 years of financial industry leadership, I specialize in integrating AI, automation, and data-driven strategies to enhance efficiency, elevate client experiences, and drive measurable business impact.Recognized for delivering results in dynamic environments, I have a proven track record of leading high-performing teams, optimizing workflows, and spearheading digital advancements that future,proof contact centres. My passion lies in harnessing AI to not only streamline operations but to create intuitive, personalized, and frictionless client journeys.In an era where technology is redefining human connections, I am committed to bridging innovation with strategy,turning possibilities into reality. Let’s connect and shape the future of contact centres together.
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