Tarpan Mondal
Deputy Manager @Panasonic India
Madgaon, IN
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Nov 2022 — Present
Deputy Manager @Panasonic India
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Kolkata, IN
Customer service daily operation, Call processing, Complaint Management, SLA, TAT management, Customer life cycle journey, Onboarding- retention, Escalation Handling, focus on Revenue generation by AMC, Extended warranty, After sale service and part sales, Vendor and Franchise Management, Planning in Field and achieve monthly, quarterly, Half yearly and Yearly target achieve in growth.
SKILLS
Microsoft OfficeTeachingResearchCustomer ServiceEnglishPublic SpeakingWindowsMicrosoft ExcelPowerpointMicrosoft Word
ABOUT TARPAN MONDAL
Results-Driven Operations Manager & Customer Support Expert. Highly accomplished…
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