Tariq Syed

About Tariq Syed

Results-driven VP of Professional Services with a proven ability to build and scale global SaaS delivery organizations that drive bookings, revenue growth, margin improvement, and customer value realization. Combines entrepreneurial leadership with operational discipline to lead large teams, transform service operations, and execute strategic programs that strengthen customer outcomes, organizational performance, and long-term growth.

Experience

1. VP Professional Services, Americas Head

   Sprinklr

   Feb 2025 — Present

   Global Professional Services executive with a proven track record of building and scaling high-performing services organizations that drive customer outcomes, operational excellence, and profitable growth in SaaS environments.I lead a global Professional Services organization responsible for implementation, consulting, and post-sales delivery, with direct accountability for services bookings, revenue, gross margin, and utilization performance. My focus is on evolving Professional Services into a strategic growth engine that accelerates customer adoption, strengthens retention, and drives expansion revenue.I partner closely with Sales, Customer Success, Product, and Engineering leadership to align go-to-market strategy with execution excellence. During periods of rapid growth, I scale services organizations by establishing standardized delivery frameworks, KPI-driven operating models, governance structures, and automation initiatives that improve predictability, efficiency, and customer experience.I build high-performing leadership teams and foster cultures centered on accountability, collaboration, and continuous improvement while developing talent and delivering measurable business outcomes.

Education

• Baruch College

  BBA, Computer Systems

  1979 — 1986