Tarang Singhal

Head of Customer Success @Goodkind

Toronto, ON, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

May 2021 — Present

Head of Customer Success @Goodkind

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Toronto, ON, CA

EDUCATION

2011 — 2013

Indian Institute of Management Raipur

PGDM ( US equivalent MBA), Marketing

2013 — 2013

HHL Leipzig Graduate School of Management

Master of Business Administration (MBA)

2000 — 2004

Delhi Public School Ghaziabad

SSC

2006 — 2010

Harcourt Butler Technical University

B.Tech, Computer Science and Engg

2017 — 2018

Columbia | SIPA

Master of Public Administration - MPA, Economic and Political Development

SKILLS

MarketingResearchBrand ManagementSocial MediaStrategic PartnershipsSocial SkillsMarketing ResearchProgram ManagementMicrosoft OfficeProposal WritingInitiatorMarketing StrategyMicrosoft ExcelStrategyDigital MarketingBusiness AnalysisMarket ResearchData AnalysisManagementQuizSupply Chain ManagementTeam ManagementCompetitive AnalysisProject ManagementBusiness StrategyOperations ManagementPublic SpeakingMarketing ManagementStrategic PlanningBusiness ManagementAnalysisSpss

ABOUT TARANG SINGHAL

As the Head of Customer Success at Goodkind, I lead a team of customer success managers who help organizations tell their stories authentically and effectively. With over 7 years of experience in public policy, management, and social finance, I have a passion for creating value and impact for customers and stakeholders across various sectors and regions. My core competencies include customer journey mapping, data analysis, business modelling, and strategy development. I leverage my skills and expertise in tools such as Totango and Datadog, to drive adoption, retention, and growth for Goodkind\'s clients. I also collaborate with senior decision makers, cross-functional teams, and external partners to deliver tailored solutions and insights that meet customer needs and goals. I enjoy working in a dynamic and innovative environment, where I can learn from and contribute to Goodkind\'s mission of empowering storytellers.

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Tarang Singhal — Head of Customer Success at Goodkind in Toronto, ON, CA | Unifers