Taran Missan
Customer Success | FinTech | AP Invoice Automation | Strategy Game Enthusiast
- Role
- Customer Success Manager at RELISH
- Location
- Carlsbad, CA, US
- LinkedIn followers
- 500 followers
About Taran Missan
Customer Success and Program Manager with focus on Customer team initiatives. Experience as CSM managing mid and high-touch clients and decision makers. Effectively optimizes client ROI and drives customer outcomes to achieve retention.Enthusiastic and experienced in wearing many hats for customer facing roles. Successfully handling proactive, reactive customer concerns, identifying revenue increasing opportunities, and supporting up-sell renewals. Leadership in engaging with professional services, product management, Project management, creation and refining of workflow processes, to generate maximum value for customers and internal stakeholders. Adept capacity for handling objections and difficult conversations with stakeholders under pressure. Drives initiatives to scale operations programs for customer programs. Cross functional strategy for Go-to-Base revenue and NDR initiatives. Driving efficiency with customer facing teams. Enablement of new processes and their rollout. SKILLS IN:Account managementProject managementProduct knowledge and feedback synthesisCustomer relationship management (CRM)Customer SuccessAccount auditing and analysisTeam building, mentoring, and collaborationKPI\'s and metricsSaaS implementations and go-liveSaaS supportE-commerce knowledgeComplex problem solvingUp-sell and cross-sell of features and solutionsEffective in-person presentation skillsExcellent customer advocate skillsEscalation and Objection management
Experience
Customer Success Manager
Jan 2026 — Present · San Diego, CA, US
Education
Chapman University
Bachelor's degree, Political Science and Government
2012 — 2016
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