Tara Marcello

Visionary Executive | Transforming Operations, Elevating Customer Experience & Delivering Measurable Business Impact

Role
Vice President, Client Success & Relationship Management at Skience
Location
Staten Island, NY, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Tara Marcello

With almost 2 decades at Skience, I\'ve honed my expertise in client success and relationship management, embodying the mission of not just meeting but exceeding customer expectations. My approach intertwines strategic external communications and new business development with robust customer relationship management, reflecting the innovative culture at Skience. Our team thrives on fostering lasting partnerships and delivering unparalleled value to clients. My tenure as Vice President at Skience has been a journey of empowering teams and individuals, using my skills in CRM and external communications to elevate client experiences. At Chief, I understood the importance of advocating for women in leadership, facilitating the exchange of ideas across industries. In my current role, I continue to leverage these experiences, ensuring client success is at the heart of our operations.

Experience

  1. Vice President, Client Success & Relationship Management

    Skience

    Feb 2024 — Present · Herndon, VA, US

Education

  • Penn State University

    BS

    1992 — 1996

Skills

  • Business Intelligence
  • Financial Services
  • Enterprise Software
  • New Business Development
  • Business Development
  • Siebel
  • Change Management
  • Program Management
  • Saas
  • Team Leadership
  • Project Management
  • Team Building
  • Sales
  • Salesforce.com
  • Product Support
  • Call Centers
  • Training Delivery
  • Call Center
  • Business Relationship Management
  • Product Management
  • Business Analysis
  • Cloud Computing

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Tara Marcello — Vice President, Client Success & Relationship Management at Skience in Staten Island, NY, US | Unifers