Taraina Tolbert

About Taraina Tolbert

With over 38 years of experience in sales and account management, I have built a career…

Experience

1. Director of Sales

   United Service Companies

   Mar 2025 — Present · Chicago, IL, US

   As Director of Sales at United Service Companies, I specialize in delivering scalable staffing solutions for housekeeping, maintenance, and security services across hotels and resorts nationwide. My focus is helping properties improve efficiency, consistency, and guest satisfaction through tailored workforce programs.With more than 38 years in hospitality operations, sales, and account management, I understand the unique challenges hotel leaders face in balancing labor shortages, operational demands, and brand standards.In my role, I:* Partner with hotels and resorts across all major brands and ownership groups to strengthen staffing programs* Leverage my hospitality expertise to design workforce strategies that align with operational goals* Collaborate with property leadership to ensure seamless integration and consistent service delivery* Drive measurable improvements in efficiency and service quality through consultative sales and strategic outreachBy combining a lifetime of hospitality experience with innovative staffing solutions, I help hotels streamline operations, reduce turnover, and scale with confidence. Let’s connect to explore how United Service Companies can support your properties with national consistency and local care. https://bit.ly/SchedulewithTaraina

Education

• Kaplan University

  Business Administration and Management, General

  2005

Skills

• Rooms Division
• Tourism
• Hospitality Industry
• Catering
• Micros
• Front Office
• Lodging
• Property Management Systems
• Hotels
• Pre-Opening
• Hotel Management
• Hospitality
• Meeting Planning
• Resorts
• Event Management
• Hospitality Management
• Hotel Booking
• Guest Service Management
• Revenue Forecasting
• Delphi
• Opening Hotels
• Employee Relations
• Hiring
• Recruiting
• Payroll
• Employee Training
• Team Building
• Budgets
• Revenue Analysis
• Customer Satisfaction
• Yield Management
• Banquets
• Customer Service
• Training
• Management
• Sales
• Leadership
• Food & Beverage
• Budgeting